P-04-598 Disability Awareness Training
P-04-598 Disability Awareness Training
We
want to make disability awareness training compulsory across any organisation
providing face to face customer service. So that staff know how to assist and
support a disabled person confidently, safely, effectively and equally. The
Equality Act 2010 states that all organisations should make a reasonable
adjustment for a disabled person, however there are many organisations that are
unsure how to do this correctly and reasonably. Therefore we would like to see
a more inclusive society and a law put into place so that people are aware of
disability and raise the quality of customers experiences for disabled people
or currently know how to support disabled people.
The
training should incorporate adequate time of each element of disability
separately. Mental health, visual impairment, learning, hearing and physical. I
recommend half day training per element. This training should be renewed every
3 years to keep up to date.
Petitioner: Visualise Training and
Consultancy
First considered by the
Committee:
23 Medi 2014
Number of Signatures: 62
Business type: Petition
Reason considered: Senedd Business;
Status: For consideration
First published: 17/09/2014