Introducing more independence and support into the complaints process in the Senedd

Introducing more independence and support into the complaints process in the Senedd

Purpose of the consultation

The Standards of Conduct Committee (the Committee) gave consideration to the option of introducing an independent Complaints process to the Senedd. It considered different models and approaches to addressing concerns about the current process and is considering introducing the following changes to enhance independence in the process and improve the support available.

 

The Committee would welcome your views on the proposals. Please submit your response by 3 December 2025 to Seneddstandards@Senedd.wales.

 

Providing Written Evidence

The Senedd has two official languages, Welsh and English.

 

In line with the Senedd’s Official Languages Scheme, the Committee welcomes contributions in both or either of our official languages, and we ask organisations that are subject to Welsh Language standards or schemes to respond in line with their own obligations. Please inform the Committee when submitting responses if you intend to provide a translation at a later date.

 

Please see guidance for those providing evidence for committees.

 

Disclosure of information

Please ensure that you have considered the Senedd’s policy on disclosure of information before submitting information to the Committee.

Supporting documents

Contact details

Should you wish to speak to someone regarding this consultation, please use the below contact details:

Standards of Conduct Committee
Welsh Parliament
Cardiff Bay
Cardiff
CF99 1SN

Email: SeneddStandards@senedd.wales
Telephone: 0300 200 6565